This guide will let you know how to fix the error “Sorry we were unable to get your account information please restart your launcher”. You first have to sign out of your account from the Microsoft Store and delete the Minecraft launcher. After that, sign in again and reinstall the Minecraft launcher.
- First, you need to open up your Microsoft store and click the Profile picture icon from the menu bar.
- After that, click the Sign-out option.
It will sign you out of your Microsoft Store account. - Now you have to close all the windows.
- Now go to Settings from the start menu and click the Apps option from the left side menu.
- Upon reaching this page, click the Apps & Features tab from the menu.
- After that, scroll down to the Minecraft Launcher from the listings and click the Three dots from the extreme right side.
- Then you need to click the Uninstall button to uninstall Minecraft.
- Once the uninstallation is complete, close all the windows.
- Then press the Windows + R keys simultaneously to open your Window’s Run box.
- Once the Run application is opened, write the ”%temp%” command in the box.
- Upon reaching the folder, you have to select all files from the window and delete them.
- After that restart your PC for one time.
- Once the computer is restarted again, you need to open the Microsoft Store and click the sign–in option from the menu.
- Input your personal credentials to sign in to your Microsoft account.
- After signing in, install the Minecraft launcher and check if it starts working.
- Once the installation is finished, click the Play button from the menu to launch the Minecraft launcher.
Now your Minecraft launcher will work perfectly and you will be able to enjoy your game.
