Horizon Zero Dawn Error Guide

Horizon Zero Dawn is still getting errors in its latest update, if you’re getting an error then don’t worry as we’re here to help you fix that error. Players have reported different errors like:

  • Unfortunately the game has crashed
  • PC Crash Fix (8 GB RAM).
  • Crash on Startup-Optimizing & Stuck on Loading Screen.
  • Save Game Error.
  • Error 0xc000007b.

There are multiple solutions for the above mentioned errors.  Go through the guide and follow step-by-step instructions to counter the errors. 

How to fix “Unfortunately the game has crashed” error in Horizon Zero Dawn ?

Following is the method to counter the “Unfortunately the game has crashed”error.

  • Go to the Document by typing it in to the taskbar.
  • Navigate to the “profile” folder by following this path.i.e “documents>horizon zero dawn>saved game” and delete this folder. Make sure to backup the folder.
  • Now select the Horizon zero dawn.exe file, select properties, click on compatibility tab and check “run this program as administrator”. This will fix the error.

How to fix “PC Crash Fix (8 GB RAM)” in Horizon Zero Dawn ?

PC Crash Fix (8 GB RAM) error can be fixed by the following method:

  • First go to the system properties by pressing windows + Pause/Break simultaneously.
  • Then click on Advanced system options.
  • Left click on the advanced tab and press settings under the performance tab.
  • In the newly opened tab navigate to the advanced tab and click on change under the “Virtual Memory”.
  • As the new window will pop up uncheck the “Automatically manage paging file….”
  • Then click on Custom size.
  • Type the recommended size as in this example 1907.
  • Write 12288 in front of maximum value. It’s taken by multiplying the ram size to 1024  and then multiplying the value to 1.5.
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  • Click on set and then restart the computer.
  • Type services.msc in the windows search bar and run this as an administrator.
  • Now search for “SysMain”, double click on it and change it from automatic to disabled, then press apply and OK. Restart your computer now and play the game.

How to fix “Crash on Startup-Optimizing & Stuck on Loading Screen” errors in Horizon Zero Dawn ?

There are multiple methods to counter these errors. If one doesn’t work, you can try the next one. 

  1. Installation of Runtime Programs.
  2. Install update graphic drivers AMD/NVIDIA.
  3. Advanced system settings.
  4. Disable Windows Defender..
  5. Run the game as administrator.

Fix # 01 – Installation of Runtime Programs:

  • First download Visual-C-Runtime-All-in-one-Jul-2020 from the internet, extract this file somewhere in your computer, then right click on install all and run it as administrator.

Fix # 02 – Install update graphic drivers AMD/NVIDIA:

  • First double click on the graphic driver.
  • Now click on check for updates.

Fix # 03 – Advanced system settings:

  • First go to the system properties by pressing windows + Pause/Break simultaneously.
  • Then click on Advanced system options.
  • And left click on the advanced tab, press Settings under the performance tab.
  • In the newly opened tab navigate to the advanced tab and click on change under the “Virtual Memory”.
  • As the new window will pop up uncheck the “Automatically manage paging file….”
  • Then click on Custom size.
  • Type the 16384 in front of initial size and 32768 in front of Maximum size, then click on apply, then click on ok on all the pre opened tabs and restart your pc.

Fix # 04 – Disable Windows Defender:

  • Type Virus and threat protection in the window search bar and hit enter.
  • Click on manage settings under the Virus and threat protection settings.
  • Turn off the real time protection.

Fix # 05 – Run the game as administrator:

  • Type steam in the windows search bar, right click and navigate to the open file location.
  • Right click on the .exe file and navigate to the properties.
  • Then navigate to the compatibility tab as the new window will pop up.
  • Check the run this program as administrator and hit enter.

How to fix the Save Game Error in Horizon Zero Dawn ?

There are four ways to fix the “Save Game Error”. If the first one doesn’t work well, you can go for the second one and so on. Following are the methods to counter this error.  

  1. Run Steam and game as administrators.
  2. Disable Antivirus.
  3. Disable Controlled Folder Access.
  4. Avoid Using Non English or Special Characters in Windows Username.

Fix # 01 – Run Steam and game as administrators:

To run steam as an administrator:

  • Type steam in the windows search bar, right click and navigate to the open file location.
  • RIght click on the .exe file and navigate to the properties.
  • Then navigate to the compatibility tab as the new window will pop up.
  • Check “run this program as administrator” and hit enter.

To run the game as an administrator:

  • Type steam in the windows search bar, right click and navigate to the open file location.
  • RIght click on the .exe file and navigate to properties.
  • Then navigate to the compatibility tab as the new window will pop up.
  • Check the “run this program as an administrator” and hit enter.

Fix # 02 – Disable Antivirus:

  • Type Virus and threat protection in the window search bar and hit enter.
  • Click on manage settings under the Virus and threat protection settings.
  • Turn off the real time protection.

Fix # 03 – Disable Controlled Folder Access:

  • Type Windows security in windows search bar and hit enter.
  • Now click on virus and threat protection in the new popped up window.
  • Scroll down a little bit and click “ransomware protection manage” under the ransomware protection.
  •  Turn off the “Controlled access folder”, play the game and Enjoy.

Fix # 04 – Avoid Using Non English or Special Character in Windows Username:

  • Press Windows + i to open the windows settings
  • Navigate to Accounts.
  • Now click on “Family and other users”.
  • Then click on “Add someone else to this pc”.
  • Navigate to “I don’t have this person’s sign in information”.
  • Navigate to “Add a user without a Microsoft Account”.
  • Set a new account and password and click save.
  • Now select the account that you have created then click on “change account type”,  change it “Standard user” to “Administrator” and then click on Ok. 
  • Now navigate to the windows button and log in the new account that you have just created. Enjoy the game.

How to fix Error 0xc000007b in Horizon Zero Dawn ?

There are four ways to fix the “Error 0xc000007b”. If the first one doesn’t work well, you can go for the second one and so on. Following are the methods to counter this error:

  1. Restart Stream. 
  2. Disable the Antivirus program or allow the antivirus to run the game.
  3. Run Steam and game as an administrator. 
  4. Manually Set the Virtual Memory.
  5. Perform Clean Boot. 
  6. Close all the overlay (GeForce Experience, Discord) and overclocking apps (Riva Tuner, MSI Afterburner etc.). 
  7. Disable FPS counter and Overlays. 
  8. Run Steam and game as an administrator. 
  9. Clean installation of the Graphic Card Driver. 
  10. Roll back to NVIDIA driver version 466.14. 
  11. Install Microsoft visual C++ files both x86 and x64. 
  12. Run the game as an administrator from the game folder. 
  13. Laptop users with dual graphic cards- Run the game on dedicated graphic cards. 
  14. Switch to Borderless screen.
  15. Verify game files in Steam.

Fix # 01 – Restart Stream:

  • Close the stream app by navigating to the taskbar hidden icon.
  • Now launch the stream and start the game.

Fix # 02 – Disable the Antivirus program or allow the antivirus to run the game:

  • As in this example, Bit defender is installed on Pc.
  • Open the .exe file of antivirus.
  • Navigate to Exclusions.
  • Now click on.”ADD EXCLUSION” button. 
  • Then click on browse, locate the .exe file of the game, select the game and then click on Add.
  • After adding the .exe file, add the folder location of the game by following the same steps and launch the game.
  • Instead of doing all the above programs, you can simply just disable the antivirus program by navigating to the protection.
  • As the protection tab opens, turn it on. And play the game.

Fix # 03 – Run Steam and game as an administrator:

To run steam as an administrator:

  • Type steam in the windows search bar, right click and navigate to the open file location.
  • RIght click on the .exe file and navigate to the properties.
  • Then navigate to the compatibility tab as the new window will pop up.
  • Check “run this program as an administrator” and hit enter.

To run a game as an administrator:

  • Type steam in the windows search bar, right click and navigate to the open file location.
  • RIght click on the .exe file and navigate to properties.
  • Then navigate to the Compatibility tab as the new window will pop up.
  • Check “run this program as an administrator” and hit enter. 

Fix # 04 – Manually Set the Virtual Memory:

  • Press Windows button + Pause/Break to open the system properties.
  • Navigate to “Advanced System settings”.
  • Navigate to the advanced tab.
  • Click on the settings under the performance tab.
  • Then again navigate to the advanced tab, click on change under the Virtual Memory.
  • Uncheck automatically managing the paging file size.
  • Click on Customs.
  • Now if you have 8 GB ram then type 8192 in both blank boxes, if you have 16 Gb ram, type 168385 and if you have more ram than 16 gb, you don’t need to change this settings.
  • Then click on set.
  • Apply and tap the OK button to all the tabs and then restart the computer. You may be able to play the game now.

Fix # 05 – Perform Clean Boot:

  • Type system configuration in the window search bar and hit enter.
  • Now tap on services tab, click on “Hide all Microsoft services”, then tap on “Disable all”, Apply and then OK.
  • Now restart the computer and Enjoy the game.

Fix # 06 – Close all the overlay (GeForce Experience, Discord) and overclocking apps (Riva Tuner, MSI Afterburner etc.):

It’s recommended to disable all the overlay and overclocking apps, as they minimize the game performance by using the notable ram storage.

Fix # 07 – Disable FPS counter and Overlays:

  • Open the stream app and navigate to settings.
  • Now click on In-Game and turn off the in-game FPS counter.
  • Then click on OK.
  • Now to disable the overlay, right click on the Horizon Zero Dawn and tap on properties.
  • Uncheck “Enable the stream overlay while in-game then navigate to close.

Fix # 08 – Run Steam and game as an administrators:

To run steam as an administrator:

  • Type steam in the windows search bar, right click and navigate to the open file location.
  • RIght click on the .exe file and navigate to properties.
  • Then navigate to the compatibility tab as the new window will pop up.
  • Check “run this program as an administrator” and hit enter.

To run a game as an administrator:

  • Type steam in the windows search bar, right click and navigate to the open file location.
  • RIght click on the .exe file and navigate to properties.
  • Then navigate to the compatibility tab as the new window will pop up.
  • Check “run this program as an administrator” and hit enter.

Fix # 09 – Clean installation of the Graphic Card Driver:

  • If you have a NVIDIA graphic card installed on your pc, then install the latest driver.
  •  Click on search and then download.
  • Click on .exe file to proceed to the installation.
  • While going through the installation steps, click on customs and then tap on NEXT button.
  • Check the “Perform a clean installation” and then next.
  • As the updated driver gets installed, restart the computer and play the game.

Fix # 10 – Roll back to NVIDIA driver version 466.14:

In case, if you have installed the updated driver and it’s not working, you can revert to the NVIDIA driver 466.14 version. 

  • To download the desired versions, go to the link below and type the version, “https://www.nvidia.com/en-us/geforce/drivers/ “
  • Click on search, download and install the driver.

Fix # 11 – Install Microsoft visual C++ files both x86 and x64:

By installing both Microsoft visual, error of 0xc000007b, MSVCP140.dll and VRUNTME140.dll will be resolved. So follow the steps to install these softwares.

  • Go to the link below and download both software.

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

  • Install these softwares and then install the game.

Fix # 12 – Run the game as an administrator from the game folder:

  • Open the installed directory of the game.
  • Right click on the game and click “run as administrator”.

Fix # 13 – Laptop users with dual graphic cards- Run the game on dedicated graphic cards:

  • Navigate to the graphic settings by searching it in the windows search bar.
  • Click on Browse.
  • Locate the .exe file of the game and click on ADD.
  • Then click on game and tap on options.
  • Select High Performance under the Graphic Preference.

Fix # 14 – Switch to Borderless screen:

  • Launch the game.
  • Go to settings.
  • Click on Display and Change display mode to Borderless if it’s fullscreen.
  • Now click on graphics and set the settings as shown in the picture below.
  • Click on apply, exit the game and restart it.

Fix # 15 – Verify game files in Steam:

  • Open the stream app.
  • Click on Library. 
  • Select and right click on the game, tap on properties.
  • Navigate to local files and the click on verify integrity of the game files.
  • As the game files get verified, restart the computer and play the game.
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