This guide will let you know how to fix the Controller/Gamepad Not Working, Controller issue in Sonic Frontiers PC (Steam). You have to follow the steps below to fix the Controller/Gamepad Not Working, Controller Issue on Sonic Frontiers PC (Steam).
1- First of all, you will need to restart the game, if you have launched the game close it and then restart it. After that, check the controller if it is working or not.
2- If your controller is still not working, then you have to restart your PC and check your controller.
3- After that, open Steam, then go to the library, and find the game. After finding the game, right-click on it and go to properties. Click on the controller tab, select Disable Steam Input, and then check the controller. If it does not help you, then you have to go back and enable Steam input.
4- Also, make sure that you have to close all the programs running in the background as they cause issues in the game launching. Before launching the game, you need to close all the programs running in the background and unplug any devices plugged into your PC. You have to unplug the USB and microphones, but don’t unplug the keyboard and mouse. After this launch the game and see if it fixes your problem.
5- Now you have to configure your controller. For this, you need to open Steam, click on the Steam button on the top left of your screen, and right-click on it. After that, go to the properties and click on the controller on the left side of your screen. Then you need to click on the general controller settings.
6- Here you will find a lot of different options. You will need to connect your controller to your system and you will find your controller under the detected controller. You have to checkmark the Xbox configuration support. In this list you will get the options for different controllers, you can select the option according to which controller are you using. You can also checkmark the Xbox extended feature support as it is for the elite controllers.
7- After this, go to the big picture mod by clicking on it on the top right side of your screen, and then go to the controller options to make sure that you are playing the game with global settings. Then launch the game again and check if your issue is fixed. If your issue is still not resolved, then you have to come back to the controller option and try setting this to Forced OFF or set it to force On. Hopefully, it will fix your issue.
8- If you are still facing the issue, then you need to use a wired controller instead of a Bluetooth controller as it will solve your problem.