This guide will let you know how to fix the PS5 controller not charging errors. First, you need to test the charging cables and check the controller’s connection. After that, try updating your controller’s software or check the controller’s cable to resolve the issue.
Test Charging Cables
- You have to press the PlayStation button on your controller to check its battery life.
When using the USB cable to charge, notice that one side connects better to the PS5 controller. - If your controller isn’t charging, try switching sides of the USB cable. Sometimes, this change triggers a green lightning bolt, indicating it’s charging.
Test both sides of your charging cable; if one side doesn’t prompt charging, switch the cable ends and check again.
Check the Controller’s Connection
- If switching sides doesn’t work, try plugging the USB cable from the front of your PS5 into the back.
- After that, connect it to the controller.
Update your Controller’s Software
- Turn on your PS5 and go to the Settings at the top. Scroll down and select Accessories, then choose Controller.
- Ensure your DualSense wireless controller’s device software is up to date.
Check the Controller’s Cable
- If none of these steps work, it might indicate a dead controller or a faulty USB cable or port.
- Consider replacing the cable or contacting support for further assistance.