This guide explains how you can fix unrecognized razer devices. You need to update the drivers for keyboard and Mice options and your issue will be resolved. The complete method is discussed in detail below.
Firstly, you have to open the Start menu and type in dev. Then open up the device manager.
Go to the keyboard and then select Mice and other pointing devices.
The error you will be facing will most likely be on your keyboard. Now you will need to select the Raw DeathStalker Chroma from the Keyboards option.
Right-click on it and select Update Drivers.
Select Browse my Computer for the Driver Software from the newly open window.
Once you have done that, click on Let me pick from a list of available drivers on my computer.
After that, you will need to click on Razer Deathstalker Chroma and then tap the Next button.
The Drivers will be installed successfully. Now you have to go to the Device Manager again, right-click on Raw DiamondBack, and select Update Drivers.
Select the “Browse my Computer for the Driver Software” from the menu that appears.
Now select the Raw DiamondBack Version 2016 and then click on the Next option.
You can repeat the same process as discussed above for Mice and other pointing devices->Raw Deathstalker chroma. If you find the 2016 version then that will be the update. Once you have done all the updates, all the Macros and Customizations will be available here.