In this guide, you will find multiple ways to fix PS5 Error Code CE-109601-7.
1- Sometimes, the download fails because there is not enough space in your PS. So you need to check the space in your PS, go to the home screen of your PS, and press the settings button in the top right corner of your screen. Then go to Storage and select your console storage or your M.2 SSD storage.
2- Afterward, go back to the settings page, and click on Network. Then you must go to network, click on Settings and Set Up an Internet Connection.
3- Under here, you must choose the internet connection to which you are connected. After selecting it, press options on it, and click on advanced settings from the pop-up menu.
4- Go to the DNS settings and set it to manual. After that, set the primary DNS to 8.8.8.8 and set the secondary DNS to 8.8.4.4. Set the MTU settings to manual and set MTU to 1472.
5- Go back to the settings page and navigate to User and Account. Then select Other and click on Restore License. It will close all the games and apps opened on your PS. It will take a bit longer to restore licenses.
6- Afterward, go back to the User and Accounts pages and select Console Sharing and Offline play. Then on the Console Sharing page, ensure that it is not disabled. If it is disabled, the users on the same console cannot access your games.
7- If you are still facing the issue, go back to the settings page and click on System. After that, select system software from the left side of your screen.
8- Now, select system software and update the settings on the right side of your screen. Here you have to ensure that Download update files are automatically turned ON.
9- It will download the updates even if your PS is in rest mode. Also, make sure that the install update files automatically is turned ON.
10- Then click on system and select power saving, then select features available in rest mode. Here, you need to make sure that the Stay Connected to the Internet is turned ON. When your PS is in rest mode, it will install updates.
11- Afterward, go back to the settings page and click on Save Data and Game/App settings. Then select Auto-Update and make sure that the auto-download is turned ON. Also, make sure that the auto-install in reset mode is turned ON.
12- If you are still facing the issue, then turn OFF your PS5 and unplug your PS from the wall socket for around 1 to 2 minutes. After that, plug it back in and press the Power button for a few seconds until you hear a beep sound.
13- During this, ensure your PS controller is connected to your PS, and enter the safe mode of the PS. From here, you can update your system software. You can update your system using a USB or by using the internet. If you are still facing the issue, then clear the cache and rebuild your database.
