How to Fix Error Do You Own This Game or App on Xbox Series X|S

This guide will show you how to fix the ”Do You Own This Game or App” errors on the Xbox Series X or S. You can apply either of the methods such as clear persistent storage, using an alternate MAC address, or doing further troubleshooting to resolve the issue.

Clear Persistent Storage

  1. First, you have to access settings and scroll down to Devices and Connections.
  2. Navigate to Blu-ray and select Persistent Storage from the menu. After that, choose to clear the persistent storage on your Xbox.
    This process is quick.
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Clear Alternate MAC Address

  1. Go to General and then select Network Settings. Access Advanced Settings and scroll down to Alternate MAC Address.
  2. Now you have to Clear the alternate MAC address. Note that you’ll need to restart your Xbox Series X for this change to take effect.
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Further Troubleshooting

  1. If the issue persists, try holding down the Xbox button and select Turn off Xbox. Unplug the Xbox from the wall outlet for at least 1 minute for a hard reset.
  2. After a minute, plug it back in and restart your Xbox to check if the issue is resolved.
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